FAQ
Shipping fee seem high? We agree! You will only pay for the actual USPS amount.
Our system doesn’t allow us to accurately calculate shipping per item. Refunds will be issued for any shipping overage.
Quality
We work with great people to procure nice quality, custom items. This collection represents some of our best sellers from The Shop at the Staniel Cay Yacht Club.
Visit Us
Interested in visiting the Staniel Cay Yacht Club on the beautiful island of Staniel Cay in the Exuma Cays, Bahamas? We’d love to see you in paradise! Here’s the link to our site: stanielcay.com
Payment
We currently only accept Paypal for payment. All major credit cards are accepted through Paypal. A Paypal account is not needed, and will safely and simply process your credit card.
Shipping
Items are shipped out of Ft Lauderdale, FL using USPS Priority and Ground Mail. Shipping costs are estimates only. We often provide refunds when shipping estimate is higher than actual shipping/handling cost. Please allow up to 5-7 business days to process your order prior to shipping. Although we do our best to get your order to you as quickly as possible, delays may happen due to weather, Covid-19 and other unforeseen circumstances. At this time, we’re unable to offer local pickup and International Shipping.
Returns/Exchanges
All sales are final. Unfortunately, we’re unable to accept returns or exchanges for any items sold on our site. If an item is damaged in shipping, please contact the shipping provider directly. Thank you.
Special Orders/Availability
Our apologies, but at this time, we’re unable to fulfill special orders or requests. If you’d like to see an item included in our online collection, please share your ideas with us via email, and we’ll see if we can add it to our future offerings. Thanks for your interest!